FAQs

Usually every 6 months or after the filter’s rated capacity has been used (for example about 500 to 800 gallons). If the water flow drops, the ice turns cloudy or the taste and smell of the water change, replace it sooner.

The appliance model or old filter code (such as DA29-00020B or LT700P) is printed on the filter itself or on the label inside the refrigerator. Use that code to find the compatible product in the Refrigerator Filters category, or ask our specialists.

After installation, dispense about 3 to 5 liters of water (about 5 minutes) from the dispenser to purge the air in the line and the carbon particles. For the first few uses the water may be slightly cloudy or bubbly, which is normal.

An internal filter is installed inside the refrigerator compartment, while an external filter sits on the water line at the back of the refrigerator. The right type depends on your refrigerator’s design and is stated in each product’s description.

A saturated filter no longer filters the water, the flow drops, and sediment and contamination reach the solenoid valve and ice maker. Timely replacement keeps water and ice tasting good and reduces part failures.